If you have a notebook computer, then simply reset the hard disk drive. In case where you have a desktop computer, plug out the data cable and the power cord of the hard drive. Plug in both of the cables, and make sure they are properly connected.
If the above mentioned solution does not works, then replace your hard disk drive. If you still experience the issue, then don’t hesitate to call the Toll free number. The Optical Drive Error Another more common issue is of the optical drive, the error code for this problem is ePSA 2000-0147. In this scenario, every time you insert a disk into the optical drive, the drive fails to read the disk. Moreover, your system might inform you that there is no Blue ray or DVD drive installed. Below, is a brief instruction on how to resolve this problem?